About

Privacy Policy

Effective Date: March 8, 2026

1. Who We Are

Garden House Wellness LLC ("we," "our," or "us") is a licensed massage therapy clinic located in Portland, Oregon. We are committed to protecting your privacy and complying with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

Contact Information:
Garden House Wellness LLC
5120 SE 28th Ave Portland, OR 97202
(971) 202-0702
admin@gardenhousepdx.com

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Appointment details
  • Payment information

B. Health Information

If you schedule services or complete intake forms, we may collect health history, medical information, or other Protected Health Information (PHI).

C. Website Usage Data

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking data

3. How We Use Information

We use collected information to:

  • Schedule and manage appointments
  • Provide massage therapy services
  • Maintain health records
  • Process payments
  • Communicate regarding appointments or clinic updates
  • Improve website functionality
  • Deliver relevant advertising

We do not sell your personal information. We will never sell your personal information.

4. Text Messaging Communications

If you provide your phone number, you may receive text messages related to appointments or, if you opt in, marketing communications. Message and data rates may apply. You may opt out at any time by replying STOP.

By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

5. HIPAA Compliance and Protected Health Information (PHI)

If you become a patient of our clinic, your Protected Health Information (PHI) is handled in accordance with HIPAA.

We maintain administrative, physical, and technical safeguards to protect PHI.

We use Boulevard as our secure scheduling and electronic health record platform. Boulevard maintains HIPAA compliance and has entered into a Business Associate Agreement (BAA) with our clinic.

Patients receive a separate Notice of Privacy Practices that explains in detail how medical information may be used and disclosed and outlines your rights under HIPAA.

6. Third-Party Service Providers

We may use third-party providers to operate our business, including:

  • Boulevard (appointment scheduling and EHR)
  • Payment processors
  • Website hosting providers
  • Email communication services
  • Advertising platforms

Where required, we enter into agreements to ensure appropriate data protection standards.

7. Cookies, Analytics & Advertising

Our website uses cookies and similar tracking technologies.

We use:

  • Google Analytics to understand website usage and improve performance.
  • Online advertising platforms (such as Google Ads or Meta Ads) to deliver relevant marketing.

These tools may collect information such as:

  • IP address
  • Pages visited
  • Time spent on pages
  • Ad interactions

You may control cookie preferences through your browser settings. You may also opt out of certain Google advertising features using Google's Ad Settings.

Please note that online advertising platforms may use tracking technologies independent of our clinic.

8. Data Security

We use secure platforms, encryption, and reasonable administrative safeguards to protect personal and health information.

However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Opt out of marketing communications
  • Receive a copy of our Notice of Privacy Practices
  • File a complaint if you believe your privacy rights have been violated

To exercise your rights, contact us at admin@gardenhousepdx.com

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.